Greater Auckland emergency request 

# Report construction-site fibre damage.

 

For a fibre cable cut by excavation, trenching, drilling or building work, call [0800 937 622](tel:0800937622). An online request starts assessment and callback; it does not confirm attendance or an ETA.

 

Before you submit 

## Keep the incident safe.

 

Do not touch exposed fibre, cabling or electrical infrastructure. Keep people clear of excavation, damaged equipment and unsafe access areas.

 

24/7 emergency line[0800 937 622](tel:0800937622)

 

Coverage is Greater Auckland. Bestcomm confirms the next action and ETA after assessing location, safety, access and technician availability.

  

## Request assessment and callback

 

Share only the shortest useful incident description. Do not include passwords, access codes, private keys, payment-card information or sensitive customer data.

Source: https://bestcomm.co.nz/emergency-response/request/