Bestcomm support

# Route operational issues to support—not sales.

Outages, suspected security incidents, connectivity loss and phone-system failures need a clear operational route.

 

## Urgent support contact

If you have a support agreement, use its documented support and escalation contacts. Otherwise, call the main Bestcomm number to discuss the appropriate route. Service hours and response commitments depend on the agreed service.

[Call 0800 937 622](tel:0800937622)

Protect sensitive information

## Do not send credentials through this website.

Never submit passwords, one-time authentication codes, private keys, full payment-card details or sensitive incident evidence through the AI concierge or general enquiry form.

- State the affected service and business impact

- Provide a safe callback number

- Keep sensitive logs for the approved secure channel

- Follow internal incident procedures where applicable

Source: https://bestcomm.co.nz/support/